Business consultant, Agile Coach, ICF Coach ACC, business psychologist, executive mentor, leadership and management coach. In management and sales for over 20 years.
Communication skills for consultants, sales managers and sales representatives. The ability to identify the true need by asking open questions, work with objections, present the product (service) and the company.
Fundamentals of written and oral communication in building a strategy for working with a business client. The unspoken rules of sales in the business segment. Long game.
How to write a letter, set a task, create a report or a presentation so that you are understood correctly.
You can confidently say "I understand you perfectly". On the course, we will learn how to establish rapport, practice interaction with various psychotypes, and learn how to quickly induce the "necessary" state. For whom training: secretaries, office managers, administrators, assistants, call center and help desk specialists, volunteers, etc. The format is an online course in an interactive format with interesting practical cases.
A course from the "Leadership Workshop" series with an emphasis on how a leader can: Use coaching to unlock the potential of each employee. Build trust and motivation in the team. Promote effective collaboration. Develop team development strategies.
Discover effective techniques for persuasive speeches and presentations with the course "Present and Convince: How to Get Results". Learn how to craft a clear presentation of ideas, create a structure that engages your audience, and succeed in speaking to any audience. Unique methods of communication and analysis will allow you to find the optimal approach to each group of listeners. Bonus: Module for practical creation of presentations in Canva.
The course teaches modern approaches to organizing the work of a beauty salon: from communication with clients to CRM management and scheduling of masters. You will gain practical skills in planning, time management, creating the highest level of customer service, and the basics of psychology.
Лідер - менеджер - керівник. Стилі управління. Ситуаційне лідерство. Функції менеджмента. Психологія управління, ролі керівника та команди. Ефективне управління часом та ресурсами. 7 занять по 2 астрономічні години 4 середи та 3 суботи - місяць ефективного зростання або 7 занять по середам або 7 занять по суботам